People · Technology · Culture
I'm a researcher working at the intersection of human–AI interaction, trust, and responsible design. My work draws on qualitative methods and cross-disciplinary frameworks to examine how people make meaning from their relationships with AI and robots, and how those meanings shape the technologies themselves, the organizations that deploy them, and the cultures that absorb them.
My recent book, The Naked Android: Synthetic Socialness and the Human Gaze, traces how cultural narratives and design cues shape the way people perceive agency, form attachment, and evaluate trust in artificial systems.
Since 2015, I have been a Senior Fellow (External) with the Ethics + Emerging Sciences Group at California Polytechnic State University, a non-partisan organization examining the human impact of emerging technologies.
I speak to academic, corporate, and policy audiences on questions including how people develop trust in AI agents, what drives adoption and resistance in human-robot interaction, and how organizations should think about the human factors of deploying AI at scale. Invited engagements have included California Polytechnic State University, Designskolen Kolding, Haus der Elektronischen Künste, Loyola University, the Philadelphia Museum of Art, TEDx, and UX Design Week San Francisco.